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Shirley's Birthday - May 2011

I wanted to let you know what a fantastic day it was for all of us.  Mum naturally loved having everyone there around her, but the day was made perfect by the excellent catering and professional standards of your team!

The feedback we have had was all incredibly positive, so I wanted you to know as it is a lot of work on your part as a business, but as the guests, it could not have been better!

I will pass your details on to anyone wishing to have a great cruise with really nice people organising it!
I must say that it was also very nice to finally meet you after our many discussions on the phone.

I hope everything goes really well for both you and your husband in your ongoing business.

Thank you so much again.
Kindest regards, Sonya

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60th Birthday Celebration

Dear Harriet and Allen ,

Just wanted to send a little note to say a big Thankyou for such a wonderful day. There was nothing that could be faulted from the moment I made the reservation over the phone , to you taking our family photo on our return home.

Your service and professionalism was out of this world and something that is rare in today’s society.

The food was amazing , so fresh and the smell of the BBQ whilst moored in the river sipping our Champagne must be the only way to live, and if not forever then at least on your 60th Birthday. 

In saying this my father is a simple man and doesn’t require much to make him happy except to be surrounded by family, and Encore was the perfect setting and you being the perfect hosts for what will always be remembered as a very special Birthday.

I have no doubt I will be recommending Encore to all my friends and will see you in the future.

Best regards, Jody & Graeme

Corporate Christmas Function

Hello Harriet,

Firstly I want to thank for the function last Xmas.  I have had nothing but good reports from the people that attended with comments of “Very professional” and “Relaxing”. 

I have been given the okay to run with it again this year.  We are currently looking at Thursday 4th December so if you could let me know if that date is available we can work from there!

Mike O'Neill
Radar manager | RLM PTY LTD

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Birthday Celebrations

Dear Harriet & Allen,

Firstly a BIG thank you for Saturday Night.

I can’t tell you how much fun we had – everything was perfect and I never expected it would be that good. The food was absolutely delicious and you were on the ball with the drinks and the cake etc I couldn’t fault anything!

The boat was decorated really well I was really pleased with everything that you did for us.

I know I was stressing all the way up until the event but now I don’t know why I worried. Your staff were very pleasant and friendly and you have been terrific and very patient with me through this whole process. It’s been such a pleasure to deal with such a professional business as good quality service is quite rare these days.

Everyone commented how perfect everything was and we all didn’t want the night to end. I will be sure to recommend you to friends and family and cant wait for another excuse to book your boat again.

So once again thank you so much for making my Mum and Dads 60th Birthday a night to remember, much appreciated.

Take Care and I am sure we will speak again soon.

Kindest Regards, Carla


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